Dubai Municipality welcomes suggestions and complaints from its clients in any matter concerning the functions and services.

Have Your Say and use the unified system for suggestions and complaints of Dubai Government. This is based on the best local and global practices in the areas of dealing with suggestions and complaints effectively and efficiently and to benefit from the improvement of institutional performance and increase the satisfaction of clients on government agencies.

Dubai Municipality is one of the excellent government departments in providing innovative services to its customers and seeks satisfaction identifying their views for better performance and services.​

Suggesti​ons System

Knowledge Management and Innovation Department 
Suggestions and Innovation Section


  • Please click on the e-complain system to create a new complaint or follow-up complaint e-complain
  • Please click on the e-suggest system to create a new suggestion or follow-up suggestion e-suggestion