Service Centers and Happiness Vehicle

Mobile Services

• Dubai Municipality services come to you wherever you are, cover the following services:

  • Request a copy of the engineering drawings
  • Request a copy of the completion certificate
  • Request a membership card for Children’s City or the major parks
  • Request sand for projects under construction
  • Request a permit to build villa annexes (private villas)
  • Request a planning permit
  • Request verification of structural defects in a project under construction
  • Request to merge and purchase land plot add-ons/supplements
  • Request connection to the sewerage network
  • Request to provide or change the location of a waste container
  • No Objection Certificate (NOC) to camp in a caravan on the public beach in Jebel Ali
  • Request a temporary winter camp permit
  • Request issuance of a land plot map
  • Request a "To Whom It May Concern" certificate describing the condition of the land or building
  • Request issuance of a completion certificate without the contractor’s or consultant’s approval
  • Request an inspection visit to confirm correction of building violations
  • Request correction of housing fees
  • Request to change the consultant before the building permit is issued
  • Request to change the contractor or consultant after the building permit is issued
  • Request a permit to obtain agricultural soil
  • Request land boundary demarcation
  • Request a Makani plate (install a new plate or replace an existing one)
  • Request a Makani number (issue a new Makani number for the plot)

Service Centers Facilities

• Priority Support Desk

  Get faster assistance with dedicated priority service.

• Accessible Entry and Navigation

  Step-free access with clear, easy-to-follow wayfinding.

• Comfortable Waiting Areas

  Accessible seating and calm spaces for a more comfortable visit.

• Support on Request

  Staff support available to help you through the process.

• Inclusive Service Experience

  Designed to reduce barriers and make every visit smoother.