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People of determination

Accessibility in numbers

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public beaches with accessible facilities

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parks and gardens with accessible facilities

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service centres offering priority assistance

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buildings with Wosool accessibility certification

Explore Dubai, Your Way

Plan and personalise your visit to Dubai's parks, beaches and attractions, with accessibility information to help you make the most of every experience.

Latest Services & Facilities

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Discover the services, features, and support available at Dubai Municipality’s Points of Delivery across various channels.

DM Reports

Dubai Municipality Reports

Access Dubai Municipality’s data-driven insights, reports, and statistics.

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Services

World record for best practices and governance standards set

Dubai Municipality sets world record for implementing best practices and governance standards

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Strategic Plan

Public Utility Services

Plan, develop and manage a leader role model that provides the essence of accessible and sustainable living

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Accessible services and facilities

Explore accessible facilities and assistance available across Dubai Municipality’s public spaces and service locations.

A beach access sign for People of Determination near a pathway leading to the shore, with turquoise water, palm trees, and accessible beach markings.

Accessible And inclusive beaches

Dubai’s public beaches offer a range of accessible facilities and services to help People of Determination enjoy a safe and comfortable experience.

  • Wheelchair-accessible pathways
  • Beach and floating wheelchairs at selected locations
  • Accessible restrooms and changing facilities
  • Lifeguards trained to provide specialised assistance
  • Certified Autism Center™ accreditation

Explore accessible beaches

A miniature cultural-style pavilion on a pond with a traditional windmill structure in the background, surrounded by trees in a public park.

Inclusive parks and gardens

Explore Dubai’s parks and gardens, with accessible facilities designed to help everyone enjoy the city’s green spaces.

  • Accessible walking paths and ramps
  • Inclusive playground equipment at selected parks
  • Designated parking spaces
  • Accessible restrooms
  • Seating and rest areas

Explore accessible parks

A visitor using a wheelchair interacting with a Dubai Municipality accessibility exhibit featuring Braille text and an information wall at an indoor event.

Dubai Central Laboratory

Access laboratory testing and calibration services through facilities designed to make visits easier for People of Determination.

  • Drive-through sample and equipment submission
  • Clearly marked access routes and directional signage
  • Assistance from trained, multilingual staff

Explore laboratory services

Accessible service centres and home assistance

Visit a Dubai Municipality service centre for in-person assistance, or call 800900 to request a Happiness Vehicle home visit for help with eligible municipal services.

Wherever You Are, We’re Nearby

Service Centers

Head office

Building 20, Block A, Baniyas Road, Al Rigga, Deira, Dubai, United Arab Emirates

Operating Hours:
  • Monday to Thursday: from 7:30a.m. to 3:30p.m.
  • Friday: from 7:30 a.m. to 12:00 noon
  • Saturday and Sunday: Closed
Al Twar Service Centre

Al Nahda Road, Al Twar, opposite Al Twar Centre, near Al Qusais Metro Station, Dubai

Operating Hours:
  • Monday to Thursday: from 7:30a.m. to 3:30p.m.
  • Friday: from 7:30 a.m. to 12:00 noon
  • Saturday and Sunday: Closed
View Al Twar location
Al Manara Service Centre

Al Safa 2, near Garmin Metro Station, Dubai

Operating Hours:
  • Monday to Thursday: from 7:30a.m. to 3:30p.m.
  • Friday: from 7:30 a.m. to 12:00 noon
  • Saturday and Sunday: Closed
View Al Manara location
Hatta Centre

Hatta District, Hatta Road, Dubai, Facing Hatta Roundabout, Next To Emirates NBD

Operating Hours:
  • Monday to Thursday: from 7:30a.m. to 3:30p.m.
  • Friday: from 7:30 a.m. to 12:00 p.m.
  • Saturday and Sunday: Closed
View Hatta Location Details

Beaches and sanctuaries

Al Mamzar Beach

Al Mamzar - Dubai, UAE

Operating Hours:
  • Everyday 8:00am - 10:00pm
  • Al Mamzar beach is open to the public
  • Al Mamzar beach park
View Al Mamzar Beach Details

Heritage sites

Souq Al Kabeer

Bur Dubai - Dubai, UAE

Operating Hours:
  • From 7:30 a.m. to 2:30 p.m
  • Working Hours in Al Manarah Center
  • Kindly book your appointment on the Dubai Municipality App (Green Ticket)
View Souq Al Kabeer Details
Historical Documents Centre

Al Fahidi - Dubai, UAE

Operating Hours:
  • Monday - Thursday From 8:00 a.m. to 3:00 p.m
  • Friday From 8:00 a.m. to 11:30 p.m
  • Saturday and Sunday: Closed
View Historical Documents Centre Details

Explore Dubai Municipality

Accessible beach pathway with a wheelchair access symbol painted on the paved entrance
Dubai Municipality Happiness Vehicle parked outside a government building
Lifeguard pushing a beach wheelchair with a person across the sand, Dubai skyline in the background
Beach wheelchair information sign beside an accessible walkway on a white sand beach
Dubai Municipality stand at an exhibition with visitors gathered around
Accessible pier with a wheelchair symbol marked on the walkway leading out to the sea
Dubai Municipality building with landscaped gardens and flowers
Happiness Vehicle promotional poster in Arabic inviting residents to book the mobile service for achievement certificate requests

Explore Dubai Municipality

Accessible beach pathway with a wheelchair access symbol painted on the paved entrance Dubai Municipality Happiness Vehicle parked outside a government building Lifeguard pushing a beach wheelchair with a person across the sand, Dubai skyline in the background Beach wheelchair information sign beside an accessible walkway on a white sand beach Dubai Municipality stand at an exhibition with visitors gathered around Accessible pier with a wheelchair symbol marked on the walkway leading out to the sea Dubai Municipality building with landscaped gardens and flowers Happiness Vehicle promotional poster in Arabic inviting residents to book the mobile service for achievement certificate requests