All fees or fines can be refunded by applying free of charge for the service through Dubai Municipality website and uploading the following documents:
- Letter requesting the refund, including the name in Arabic and English, the phone number and the International Bank Account Number (IBAN)
- Copy of the trade license (for companies)
- Copy of the Tax Registration Number (for companies)
- Copy of the payment receipt
Dubai Municipality’s response (Approved/Rejected) is received by SMS, within 3 working days from the date of the concerned department’s response.
If approved, the amount is transferred to the beneficiary’s account during the first week of every month.
