​ titleChildren's City Hours:

• Sunday to Thursday: from 9:00am to 7:00pm
• Ticket sale stops at 6:30pm
• Fridays and Saturdays: from 2:00pm to 8:00pm
• Ticket sale stops at 7:30pm
• During the Holy month of Ramadan:
• Sunday to Thursday: 9:30am to 2:30pm
• Fridays and Saturdays: closed.

Note: Children's City is closed during the following official holidays and feasts:

• New Year
• Islamic New Year
• 29^th and 30^th of Ramadan
• 1st Day of Eid Al-Fitr
• Arafat Day
• 1st Day of Eid Al-Adha
• Martyr's Day.

​ titleChildren's City Memberships:

Children's City is the perfect place to spend the best of times with the family. Do not hesitate to apply for your membership today and benefit from free admission for a full year, with many benefits and an unlimited number of visits.

• Family Membership for husband and wife with two children:
• AED500 per year
• Children:
• AED60 per child per year
• Individual Membership:
• AED200 per year.

For more information about Children's City Memberships, you can check this link.

Services and Facilities for People of Determination:

In line with the Government’s vision to transform Dubai into a friendly city for people of determination, and in keeping up with our social responsibility, we have been committed, ever since the establishment of Children’s City, to providing the highest levels of attention and care to people of determination. Therefore, we provide them with many modern, high-quality facilities, services and projects that comply with international standards, specifications and successful global experiences.

These services and facilities include:

• Free entry for people of determination with 2 companions
• Staff capable of using sign language, in parks and service centres
• Wheelchair service for people of determination and seniors
• Private parking for people of determination within Children’s City parking spaces
• Equipped lifts in service centres, such as low control buttons and low support rails
• Escalators equipped with rails
• Automatic doors for easy entry and exit
• Stories in Braille for the blind
• Customer Relationship Manuals written in Braille
• Emergency exits and evacuation facilities that can accommodate people of determination
• Special restrooms on all floors.

​ titleFor more information, you can contact Children's City:

• Creek Park, Gate No. 1
• Telephone: +97143340808
• Fax: +97143341122
• Toll Free: 800 900
• Email: childcity@dm.gov.ae
• Website: www.childrencity.ae
• P.O Box 67

​ titleChildren's City Guidelines and Instructions:

Children's City has a set of guidelines and instructions, including:

• Children's City reserves the right to accept, reject or postpone any visit application, based on the City's people capacity. Replies are sent through the Children's City website.
• All visitors should abide by the Children's City Rules and Regulations, laid out in the educational brochure on the City's website.
• Children's City guides speak Arabic and English.
• Children's City admission tickets do not include entry to Creek Park, which costs AED5
• Priority is given to advance reservations.
• It is possible to exit the Children's City and return to it during opening hours of the same reservation day.

You can also check for further instructions through this link.

Children's City Guidelines for School Groups:

It is important for adults to accompany children. This encourages them to learn and explore by asking them questions about the exhibits. Our guides are always ready to help too.

Children's City requires that you follow a number of guidelines for making the best of your school visit, including:

• Each group of 9 children must include at least 1 adult, for optimal supervision
• The supervisor must be in charge of monitoring children them at all times and encouraging them to positively interact with the shows and with each other
• If the gallery you want to visit is crowded, please move on to the next gallery or seize the opportunity to take a short break
• Please share our educational aid tools with other children for everyone to enjoy them
• Please be on time for any exhibit, workshop, or planetarium show that you have booked for, to avoid any inconvenience to others
• Running is not allowed in Children's City, for the safety of students and exhibits
• Smoking is bad for your health and is not allowed throughout Children's City.