Product Certification
Introducing the Dubai Central Laboratory Department (DCLD) – Certification and Quality Control of Products Section (CQPS), your ultimate destination for impeccable certification services for building materials. With our unrivaled expertise, we proudly present Certificates of Conformity and the prestigious Conformity Mark, elevating your products to new heights of excellence.
Experience the assurance of our meticulous evaluation process as we assess various building materials, including Low Emitting Materials such as paints, coatings, adhesives, and sealants, as well as cement and cementitious materials, glazed glass, steel reinforcement, concrete blocks, and more. Rest easy knowing that every aspect of your product aligns seamlessly with relevant international and local standard specifications and regulations.
At DCLD’s CQPS, we go beyond mere conformance; we empower your brand with a stamp of approval that speaks volumes about your commitment to quality and innovation. With our prestigious Certificates of Conformity and the sought-after Conformity Mark, you gain a competitive edge in the market, instilling trust and confidence among discerning customers.
Unlock limitless possibilities for your business by partnering with DCLD’s CQPS. Together, let’s shape a future built on excellence, reliability, and superior quality. Contact us today and embark on a journey of success with the industry’s most respected Certification Body.
Following latest guidance and directions of our management and in order to follow the best practices in manufacturing industry, we are pleased to inform you that our certification general rules have been updated to allow the use of recycled materials in the manufacturing process of the certified products. For more information on the relevant provision and terms of use of the recycled materials; please refer to our general rules which are available in our web page.
Dubai Central Laboratory Department (DCLD) – Certification and Quality Control of Products Section (CQPS) is pleased to announce the newly issued scheme for:
- Issuing a Factory Certificate of Conformity or Conformity Mark for Certification of 3D Printing Concrete Mix Manufacturers.
- Issuing Certificate of Conformity and Conformity Mark for Ceramic Tiles as per ISO 13006: 2018
Please click on this link to access the requirements for the schemes.
What is Product Certification?
Product Certification is a service whereby an independent third party (CQPS at DCLD) provides a confirmation that a product meets the requirements of its related standard specification or adopted regulations.
How will the Product Certification issued by DCLD help you?
- Demonstrate compliance with Dubai Municipality’s Requirements, Conditions and Regulations issued in this regard:
- Many products cannot be sold or consumed without independent confirmation that they meet certain regulatory requirements. Dubai Municipality issues local regulations to protect consumers from any non-compliant or unsafe products. These regulations specify that the identified products must be certified before they can be used or sold in Dubai.
- DCLD is the recognized provider of Product Conformity Certification services. The Conformity Mark for products governed by mandatory conditions proves their compliance with the specified requirements.
- Superior Competitiveness:
- The Conformity Certificate gives an additional competitive edge over similar products. The DCL Conformity Mark is a conclusive indicator for shoppers and consumers that the product meets the performance requirements approved by local, national and international standard specifications.
- Marketability and Consumer Trust:
- Product Certification indicates the adherence of the product to local and international approved standards, which increases its marketability in the local and international market
- Conformity Certification schemes in Dubai Central Laboratory Department are based on the International Organization for Standardization (ISO) specifications, specifically the ISO/IEC 17065 International Standard “Conformity assessment — Requirements for bodies certifying products, processes and services,” which has been obtained and accredited by the Emirates International Accreditation Centre (EIAC),
- Continuous Improvement:
- DCL adopts the factory assessment system based on the ISO 9001 international standard which includes the continuous monitoring of product quality and consistency and the effectiveness of its production processes. This leads to improving production efficiency and overall performance.
Commitment to Openness, Non-discriminatory, Confidentiality and Integrity:
CQPS, along with its higher management, is aware of the importance of adopting the principles of openness, confidentiality and integrity when issuing Conformity Mark Certificates. It strives to grant them to various applicants provided they meet the requirements and specifications. It also provides them with the terms and conditions for each certificate.
CQPS follows strict rules and measures to ensure confidentiality and transparency when granting certificates, as well as to prevent any conflict of interests and to ensure objectivity of all certification decisions. An independent advisory committee made up of members representing the various concerned sectors was established to oversee the certification process and ensure its integrity and protection.
DCL reports to Dubai Municipality and is funded and supported by the Dubai Government. Fees imposed on its services are considered government revenue.
CQPS treats all clients in an equal and a non-discriminatory manner through the process of certification activities as applicable in ISO/IEC 17065 standard. This is applied to all organizations regardless their size, number of certificates issued, variety of products or activities being done and their shall not be undue financial or other conditions.
CQPS shall make certification processes accessible by all organizations and conditionally free. Applications from clients participating in illegal activities, having a history of repeated non-compliances with certification/product requirements, or similar client-related issues can be declined.
What Are the Available Certification Schemes?
DCL offers several options for granting certificate/Product Conformity Mark according to best practices that the Department determines based on the requirements of the certificate applicant and the nature of the product to be certified.
As for products covered by the mandatory requirements from Dubai Municipality, DCL relies on the conditions and specifications set by Dubai Municipality within the regulations itself. The type of certificate and scheme to be adopted is determined according to the regulations currently in use.
Currently, below are the available systems for products certification:
- Factory Assessment and Certification for the use of DCL Mark
- Block Batch Certification
- Type 1 Product Certification
- Verification and Attestation of Conformity certificate
Certification schemes for certain products that are subject to laws and regulations:
- Factory Assessment Scheme for Concrete Block Factories
- Factory Assessment for Ready Mix Concrete Plants and CBU’s Certification
- Conformity Certificates for Green Building Product Certification
Accreditation According to International Standard ISO/IEC 17065:
Our product certification services are fully compliant with the ISO/IEC 17065 international standard and approved by the Emirates International Accreditation Center (EIAC) with Certification Number CB-PRD-001
How to use Conformity Certification Services:
Clients can contact the CQPS, by phone, e-mail or through Dubai Municipality website, or by visiting the section. They can also discuss the certification requirements and the required assessment system with the Department’s employees who will be glad to provide assistance as to which scheme is the most suitable for their requirements..
Clients can benefit from DCL Conformity Certification Services by following these steps:
- Clients can contact DCLD-CQPS by phone, email or through Dubai Municipality website, or by visiting the section. it is the pleasure of CQPS – certification staff to discuss the requirements with the clients and guide them to determine the scheme that is most appropriate for their requirements.
- After determining the most adequate assessment scheme for their products, clients must fill in the service application form and submit it to the CQPS (Application can be submitted online through Dubai Municipality website).
- Upon receiving the service application, the CQPS staff will contact clients to discuss and clarify all the details about the Certificate requirements. They also propose the certificate of conformity type, due fees, approximate time plan and other related details.
- The process of granting the Certificate is initiated after receiving client approval for the certification proposal and paying the due fees.
For more information, please contact the CQPS through:
- Telephone: 0097143027575
- Fax: 0097143351127
- E-mail: certification@dm.gov.ae
- P.O Box: 67, Dubai, United Arab Emirates
- Virtual meetings/communications via MS Teams/Zoom or other applications.