What is Product Certification?
Product certification is a service whereby an independent third party (DCLD Certification Body) gives assurance that a product fulfils the requirements of a product standard specification, a regulation, or a specified requirement.
How will DCLD Product Certification help you?
Demonstrate Compliance with DM and other Regulations : Many products cannot be sold or used without independent confirmation that they meet certain regulatory requirements. Dubai Municipality issues local regulations in order to protect consumers from substandard and unsafe products. These regulations specify that the identified products must be certified before they can be used or sold in Dubai. DCLD is the recognized body that can provide the required certification services for these products. For products covered by mandatory regulations, the DCL Mark is an indication that the product is complying with the requirements.
Competitive Edge : Certification gives your product an added advantage over other competing products. The
DCL Mark is an instant indication to buyers and users that the product meets recognized performance requirements as given in local, national and international standard specifications.
Market acceptance and customer confidence : Compliance with recognized national and international standard specifications means wider acceptance of your product in the local and international market. The operation of the DCL Certification System is in accordance with the International Organization for Standardization (ISO) ISO/IEC 17065 "Conformity assessment - Requirements for bodies certifying products, processes, and services". DCLD is accredited to ISO/IEC 17065 by the
Emirates International Accreditation Center (EIAC).
Continuous Improvement : The DCL Mark factory assessment scheme is an ISO 9001 quality-based program that involves continuous monitoring of the product performance and the consistency and effectiveness of the production processes involved; leading to improved production efficiency and overall performance improvement.
Commitment to Openness, Confidentiality, and Impartiality
The DCLD Certification Body and its top management recognize the importance of openness, confidentiality, and impartiality in carrying out its certification activities. The certification services including its terms and conditions, are made available to everybody, and the Certification Body has rules and procedures to ensure confidentiality, manage conflict of interests, and to ensure the objectivity of all certification decisions. An independent Advisory Committee with members representing various stakeholder sectors has been created to oversee and safeguard impartiality of the certification activities.
The DCLD is a Department within Dubai Municipality and receives funding and financial support for its operation from the Dubai Government. Fees charged to applicants for its various services are considered government revenues.
What certification schemes are available?
DCLD provides several options for certifying products. DCLD can provide the most suitable system depending on the requirements of the client and on the nature of the product to be certified. For some products covered by DM mandatory regulations, the regulation itself specifies the type of certification that has to be implemented. The following schemes are currently available:
Special Certification Schemes for some Regulated Products
Accreditation to ISO/IEC 17065
Our Product Certification Services are fully in compliance with ISO/IEC 17065 and accredited by Emirates International Accreditation Center (EIAC) with Accreditation Certificate Number CB-003-PRD. Status of accreditation can be found here.
How to Avail of the Certification Services
Clients can contact DCLD through Product Conformity Assessment Section (PCAS) through various channels such as telephone, emails, online, or walk-in visits. Clients can discuss their requirements with the certification staff who will be glad to help them decide as to which scheme is the most suitable for their requirements..
A potential client who has decided the most suitable scheme for his product may fill up an application form and submit to the Products Conformity Assessment Section, Dubai Central Laboratory Department. The application forms may be obtained from the PCAS or from the DM-DCLD web site.
Upon receiving the application, PCAS certification staff will contact the client and discuss in more details about the certification requirements. When all details have been clarified, PCAS will issue a certification proposal to the client giving details of the scope of the proposed certification, the costs involved, the approximate timetable, and all other relevant details.
Certification will proceed upon receipt of the acceptance of the proposal from the client and upon payment of applicable fees.
For more information, please contact:
Products Conformity Assessment Section
Dubai Central Laboratory Department
Tel + 9714 3027575
Fax + 9714 3351127
P.O. Box 67, Dubai, U.A.E.
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