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International Standards Certifications Achieved by Dubai Municipality

Below are the International Standards Certifications Achieved by Dubai Municipality

 

# Standard Code Standard Scope
1 ISO 9001 Quality management systems – Requirements
2 ISO 44001 Collaborative business relationship management systems
3 ISO 55001 Asset management
4 ISO 20000-1 Service Management System Requirements
5 ISO 10015 Quality management – Guidelines for competence management and people development
6 ISO 27001 Information security management systems
7 PAS 7070 Benchmarking process management
8 BS 59009 Public Sector procurement
9 ISO 45001 Occupational health and safety management systems
10 ISO 31000 Risk management
11 ISO 22301 Business continuity management systems
12 ISO 30401 Knowledge management systems
13 ISO 37001 Governance of organizations
14 ISO 37001 Anti-bribery management systems
15 ISO 37301 Compliance management systems
16 ISO 10001 Customer satisfaction – Guidelines for codes of conduct for organizations
17 ISO 10002 Customer satisfaction – Guidelines for complaints handling in organizations
18 ISO 10003 Customer satisfaction – Guidelines for dispute resolution external to organizations
19 ISO 10004 Customer satisfaction – Guidelines for monitoring and measuring
20 ISO 30408 Guidelines on human governance
21 ISO 20400 Sustainable procurement
22 ISO 26000 Guidance on social responsibility
23 ISO 21500 Project, programme and portfolio management
24 ISO 24511 management of wastewater utilities and for the assessment of wastewater services
25 ISO 24536 stormwater management in urban areas
26 ISO 37500 Guidance on outsourcing
27 ISO 30405 Guidelines on recruitment
28 ISO 21001 Management systems for educational organizations
29 ISO 14001 Environmental management systems
30 ISO 50001 Energy management systems
31 ISO 56002 Innovation management
32 ISO 19011 auditing management systems
33 ISO 38500 Governance of IT for the organization
34 ISO 10845-1 Construction procurement
35 ISO 19388 Management system for Sludge recovery, recycling, treatment and disposal
36 ISO 37101 Management system for sustainable development in communities
37 ISO 10013 Quality management systems — Guidance for documented information